Rich experience in managing business of high value medical systems across different specialities such as Radiotherapy, Medical Oncology, Cardiology, Integrated operating room solutions, Hospital Infrastructure Systems etc.

Expertise in strategic planning, market plan execution, account management and boosting of various sales efforts 

Proficient in sales projections, budgets, cost-control systems & standardized procedures designed for stable operations & bottom-line profits; strategic leader with capabilities in accelerating growth & improving profits

Skills in determining business unit’s mission & strategic direction; capability to formulate and implement tactical initiatives for achieving corporate strategic goals

Led business planning and performance management of direct teams &channel partners, including development and execution of joint sales plans, local area marketing, through coaching and mentoring

Developed, reviewed and reported on the business development division’s strategy, ensuring the strategic objectives were well understood and executed by the team

Out of the Box thinker with capability to provide solutions to complex problems in most challenging situation

Well established contacts with KOL Doctors, C-Suite Executives, decision makers & key stake holders of Healthcare institutions

An effective communicator with strong relationship management skills at any level of across the healthcare enterprise 

Competitive spirit, winning attitude, strong relationship builder, ability to set and implement short and long-term goals. Astute Market knowledge, research & assessment, tactical sales planning, persuasive negotiations and intuitive management.

15 years of total experience with 10 years in Medical Devices that has continually strengthened both my interpersonal and technical capabilities. Consistently met and exceeded sales goals and directed teams that generated millions.

True leader with above-average ability to identify company and consumer needs and anticipate action needed to deliver desired goals. Stability, focus, and ability to quickly assess and adapt to new situations. Judicious thinker, innovative with effective communications with all level professionals.

Sales and Marketing.

Brand Management.

Key Account Management.

Overseeing formulation of service budgets, forecasts & operational plans and implementing cost-saving measures while maintaining the profitability

Generating service revenue by meeting budgeted targets by developing new service procedures and strategies to increase productivity & profitability

Setting-up service management processes involving evaluation & improvement of the service centres on a continuing basis; increasing productivity of service and service sales force

Handling vendor and negotiating for ensuring long term cost-effective contracts for medical supplies and equipment

Ensuring maximum customer satisfaction by providing them with pre/post service assistance and achieving delivery & quality service norms; handling service operations with a view of maintaining minimum Turn-around-Time

Developing customer satisfaction programs, managing key account service strategy as well as conducting customer satisfaction measurement & feedback analysis

Heading the entire service operations, implementing services plans and policies for the organization and ensuring accomplishment of the business goals

Communicating product feedback from the field to principals with focus on effectuating modifications in products and improving product performance

Attending complaints within time and resolving day-to-day issues for all customers, conducting customer meet at regular intervals and responding to their feedback

Monitoring post service activities like follow up with the customers, service reminders, warranty & post warranty issues and handling customer grievances for superior customer service

Hands-on experience in charting out sales strategies and contributing towards enhancing business volumes & growth and achieving revenue and profitability norms